WE ARE OPEN! Please note: The rock wall and the hot tub will remain closed. Click here for COVID-19 updates.

Group of young adults playing a group shooting game in the arcade

Plan Your Visit

FAQs

Food & Beverage

Do you allow outside food?

We do not allow outside food or drinks with the exception of individual water bottles. Reserved birthday parties may bring cake and ice cream.

Where can I get food on-site?

The Garden Fresh Grill and Pizzeria serves items such as burgers, chicken strips, appetizers, salads, and pizza. It is located across from the bowling alley. Soda fountain drinks and ice cream bars are also available at the cash register in the arcade.

Do you have alcohol?

Beer, wine, and canned cocktails are available at the Garden Fresh Grill. Guests are limited to purchasing one alcoholic beverage per person per transaction. ID is required for each sale.

How big are your pizzas?

Our pizzas are approximately 15” and are cut into 12 slices.

What time does the Garden Fresh Grill stop serving food?

The Garden Fresh Grill and Pizzeria stops serving cooked food 30 minutes prior to Triple Play’s closing time. Ice cream bars, candy, chips, and drinks are still available until close.

Do you have items to meet my dietary restrictions?

We offer gluten-free pizzas and do have menu items that can meet a variety of restrictions. If you are concerned, the person with the dietary restrictions may bring a personal meal.

Can I bring food and drinks from the Garden Fresh Grill into the waterpark?

You are welcome to bring anything you purchase from the Garden Fresh Grill into the waterpark, but if you purchase a beverage in a glass container, it must be poured into a plastic cup.

Birthday Parties

Do you allow walk-in parties?

While we are happy to help you celebrate, if you do not have a birthday party reservation booked at least 48 hours in advance, please leave your cake, presents, and decorations at home!

How far in advance is a birthday party reservation required?

All birthday parties must be booked at least 48 hours in advance.

Can I pay just to rent the tables and not have a party package?

Party tables are a benefit for booking birthday party packages and cannot be rented separately.

I’m not sure how many guests I’ll have; can I still book?

Birthday parties require a minimum of 6 guests. We recommend booking with an estimate of how many guests you are expecting, and the final number can be adjusted when you check-in.

Does the 6-guest minimum include the birthday child?

Yes, the 6 guests are considered “6 participants.”

Can adults be included in the 6 guests?

Absolutely. Anyone participating can be included in the package and any add-on guests ages 3 and over are the same rate.

Where do I check-in for my party and where is the party area located?

Both the birthday party check-in and the party room are located downstairs by the arcade.

Will there be other parties in the party area with me?

Yes, you will be in a community party area.

What’s provided with my table?

We provide plastic-ware as well as plates, cups, and napkins with a generic “Happy Birthday” theme. One table is draped in a butcher paper tablecloth and will have a basket of crayons with it so the guests can draw on it.

Can I store my things at my table throughout my party?

Your package only includes 1 hour at the reserved table, therefore there may be other parties using that table before and after you. We recommend keeping presents in the car (we have lockers available to rent as well) and we can store your cake and ice cream for you.

My guests will be arriving before I do, can they pick up their passes before I get there?

That can be arranged as long as full payment is received before your guests arrive.

Does the time for the attractions (3 hours with the Extreme parties or 4 hours with the Ultimate parties) start when I arrive?

Upon arrival your party will receive wristbands and Fun Cards. We scan the Fun Cards at every attraction you do. As soon as the first card is swiped at the first attraction you choose, the timer starts on all the cards.

Can I bring my own food?

We don’t allow outside food or drink except for cake and ice cream (reserved birthday parties only). Birthday parties can purchase discounted pizzas and pitchers of soda. We have gluten-free pizza for those with dietary requirements!

Hotel

Do I have to be staying at the hotel to use the facility?

No, you do not have to be a guest of the Triple Play Resort Hotel & Suites to play at our park, though the hotel does offer packages for those who wish to stay!

Can we charge items to our hotel room?

The Triple Play Resort Hotel & Suites is a separate entity, so we cannot charge items to your room.

Gift Cards

Can I purchase a gift card?

Gift certificates are available on our website in $25 and $50 increments. You can stop by our bowling desk during our regular business hours to purchase a gift card in other amounts.

How can I check my gift card balance?

You can check the balance on your gift card by scanning the QR code on the back! Dollar amounts and ticket balances never expire.

Age Restrictions

At what age can a child be unaccompanied by an adult?

Children under the age of 16 must be accompanied by an adult.

What are the available options for children under 3 years old?

Ages 2 and under can do the following for free with a paid adult: play indoor and outdoor mini-golf, assist with bowling (bowl on someone else’s game), climb the tykes course portion of the ropes course, and swim in the children’s aquaplay area in the waterpark.

Waterpark

Should I bring my own towels?

We do have towels available to rent at the counter in the arcade, however you are welcome to bring your own if you prefer! Hotel guests can pick up towels for free from the hotel’s front desk.

Do you have lockers?

We have lockers available to rent from the cashier in the arcade. Lockers are located in the arcade and in the waterpark. We offer single-time use lockers as well as all-day lockers!

Do I need a waterpark pass just to watch from the sidelines?

You can be in the waterpark without a wristband, however, if you plan to be in the water at all, you will need a pass.

What can we wear on the water slides?

Appropriate swimwear is required, and subject to park approval. No bikini thongs, jeans, pants with rivets, belts, buckles or chains. For rider safety, you may carry sunglasses and water shoes down the slides, but not wear them.

Payment

What methods of payment do you accept?

We accept Visa, Mastercard, Discover, American Express, and Cash. We do not accept personal checks.

Does Triple Play offer a military discount?

Military personnel who present their military ID at the ticket counter will receive a 10% discount on all-day passes, waterpark passes, and individual attractions. It cannot be combined with other discounts such as birthday party packages, group rates, or fundraisers.

What is Triple Play’s refund policy?

No refunds except within 30 minutes of the sale.

Other

Can I reserve bowling lanes?

We cannot hold bowling lanes unless you have a reserved Extreme or Ultimate birthday party or a bowling group. Bowling groups are only available Sunday-Thursday evenings.

Are pets allowed?

For safety reasons, only service animals are allowed inside the park. For the health of your pet, please do not leave them in your car while visiting our facility. There are several, great doggy daycares in the area!

Can I leave the park and get back in?

Absolutely! Guests with wristbands must keep them on to be able to continue playing when they return.
Close up of two adults on the XD Dark ride screaming

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