
Plan Your Visit
FAQs
Food & Beverage
Do you allow outside food?
Where can I get food on-site?
Do you have alcohol?
How big are your pizzas?
What time does the Garden Fresh Grill stop serving food?
Do you have items to meet my dietary restrictions?
Can I bring food and drinks from the Garden Fresh Grill into the waterpark?
Birthday Parties
Do you allow walk-in parties?
How far in advance is a birthday party reservation required?
Can I pay just to rent the tables and not have a party package?
Is the birthday child included in the 8 guests?
Can adults be included in the 8 guests?
Do you charge for those who just want to be at the party but not play?
Where do I check-in for my party and where is the party area located?
Will there be other parties in the party area with me?
What’s provided with my table?
Can I store my things at my table throughout my party?
My guests will be arriving before I do, can they pick up their passes before I get there?
Does the time for the attractions (4 hours with the Extreme and Ultimate parties) start when I arrive?
Can I bring my own food?
Hotel
Do I have to be staying at the hotel to use the facility?
Can we charge items to our hotel room?
Gift Cards
Can I purchase a gift card?
How can I check my gift card balance?
Age Restrictions
At what age can a child be unaccompanied by an adult?
What are the available options for children under 3 years old?
Waterpark
What ages are free?
Should I bring my own towels?
Do you have lockers?
Do I need a waterpark pass just to watch from the sidelines?
What can we wear on the water slides?
Payment
What methods of payment do you accept?
Do you sell passes in advance?
Do I need to make a reservation?
Does Triple Play offer a military discount?
What is Triple Play’s refund policy?
Other
Can I reserve bowling lanes?
Are pets allowed?
Can I leave the park and get back in?
Where are you located?
How can I get additional questions answered?

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